jobs & recruiting

How High Turnover is Reshaping Recruitment Strategies in Veterinary Practices

5 min read
FYI: This article is part of the veterinary culture manifesto — a set of guiding principles to create better culture in vet med.
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Employee turnover in the veterinary industry is a growing concern, and its ripple effects are transforming recruitment strategies. With veterinary professionals increasingly seeking better work-life balance, competitive pay, and positive workplace culture, practices are forced to rethink their hiring and retention game plans. Here's how turnover is reshaping recruitment and what you can do to adapt.

The Turnover Challenge in Veterinary Practices

The American Veterinary Medical Association (AVMA) reports that veterinary turnover rates hover around 20%, significantly higher than many other industries. This trend not only strains practice operations but also leads to increased costs. A study by the Society for Human Resource Management (SHRM) found that replacing an employee can cost up to 50-60% of their annual salary.

High turnover also impacts team morale and client satisfaction. Overworked staff may experience burnout, leading to more resignations and creating a vicious cycle of attrition. Addressing these challenges starts with understanding how turnover influences recruitment.

Shifting Recruitment Priorities

  1. Focus on Long-Term Fit: Recruitment strategies now emphasize cultural alignment and long-term fit rather than quick hires. Practices are investing in personality assessments and behavioral interviews to gauge candidates' compatibility with the team and the clinic's values.
  2. Competitive Compensation and Benefits: To attract and retain top talent, many practices are enhancing pay scales, offering flexible schedules, and providing robust benefits packages. Educational reimbursement, mental health support, employee recognition /engagement tools, and wellness programs are becoming key differentiators.
  3. Technology in Recruitment: High turnover has accelerated the adoption of recruitment platforms, like Scout. These tools help streamline the hiring process, identify top candidates, and reduce the time-to-hire.
  4. Employer Branding: Practices are strengthening their employer brand to stand out in a competitive market. By highlighting workplace culture, growth opportunities, and employee testimonials, veterinary clinics are creating compelling reasons for candidates to join and stay.
  5. Retention as a Recruitment Tool: The best recruitment strategy starts with retaining current staff. Practices are implementing exit interviews to uncover pain points, investing in leadership training, turning to retention technology solutions such as Rally by Hound and fostering a supportive environment to reduce turnover.

Turning Challenges into Opportunities

While turnover poses challenges, it also presents an opportunity to rethink traditional recruitment practices. Consider these strategies to future-proof your hiring process:

  • Create a Flexible Work Environment: Offer flexible shift options to accommodate diverse schedules. Relief veterinarians, for example, value the ability to work on their own terms.
  • Leverage Data and Analytics: Use data to track turnover trends and predict hiring needs. Insights from tools like Scout and Rally can guide targeted recruitment efforts.
  • Promote Career Development: Employees are more likely to stay when they see opportunities for growth. Regularly discuss career paths and provide training to upskill your team.

Redefine Recruitment for the Future

Turnover doesn’t have to derail your veterinary practice. By adapting your recruitment strategies to address the root causes of employee attrition, you can build a resilient and motivated team. From leveraging technology to creating a supportive workplace, the key is to stay proactive.

Combat turnover today by exploring how Scout can help you attract and retain top veterinary talent. Sign up now to transform your hiring process and secure the future of your practice.

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